Given the nature of digital products which cannot be returned. At Codarab.com, the refund policy is concerned with strict limits that each customer must read and approve before making a payment or placing an order at codarab.com
Refund Policy for Codarab Payment Plugin
Thank you for choosing Codarab Payment Plugin. We strive to provide you with a seamless and satisfactory experience. This Refund Policy outlines the terms and conditions regarding refunds for the purchase of our plugin.
Refund Eligibility: Refunds for the Codarab Payment Plugin will only be considered if the following criteria are met:
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Time Limit: The refund request must be made within 24h from the date of purchase.
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Serial Key Usage: The plugin’s serial key should not have been used or activated within the aforementioned 12h.
Refund Process: To initiate a refund request, please contact our customer support team at support@codarab.com with the following information:
- Your full name
- Purchase date and transaction details.
- Reason for the refund request.
- Used email to place order
- Payment method used when placing your order
Upon receiving your refund request, we will review the provided information and verify the eligibility criteria. If your refund request is approved, we will process the refund within 3-7 business days to the original payment method used during the purchase.
Please note that we reserve the right to decline refund requests that do not meet the eligibility criteria mentioned above.
Support and Assistance: If you encounter any issues or have any questions regarding the Codarab Payment Plugin, please don’t hesitate to reach out to our customer support team. We are committed to resolving any concerns or technical difficulties you may face.
Updates and Compatibility: We continually strive to improve the functionality and compatibility of our plugin. Regular updates are released to enhance the user experience and ensure compatibility with the latest WordPress versions. However, please note that we cannot guarantee that some features will work fine if your PayPal account is not eligible to use those features or your region is restricted from using those features. If so, you will need to contact your PayPal agent to activate these features on your account.
By using the Codarab Payment Plugin, you acknowledge that you have read and understood this refund policy.
Last updated: 12.11.2022
Please be aware that this refund policy may be subject to change. We recommend checking this page periodically for any updates.