Privacy Policy

1. Introduction

At CODARAB, accessible from codarab.com, the privacy of our visitors and customers is one of our main priorities. This Privacy Policy explains what information we collect, why we collect it and how we use it.

This policy applies to our online activities on codarab.com and to the services we deliver through it, including the CODARAB Payment Plugin for WooCommerce, license keys and web development services. It does not apply to information collected offline or through other websites.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

We only ask for the information we need, and we will always make clear why we ask for it at the moment we collect it.

Information you provide

• Contact details – name, email address, phone number and the content of messages or attachments you send us.
• Account & order details – name, company name, billing address, email and phone number when you purchase a plan or create an account.
• Project information – details you share when requesting website or payment page development.

Information collected automatically

• Technical data – IP address, browser type, device, Internet Service Provider, referring/exit pages, date and time of visit.
• License data – the domain name of the website where a CODARAB plugin is activated and the license key used, to verify the validity of your license.

3. How we use your information

• Provide, operate and maintain our website, plugins and services.
• Process orders, deliver plugins and issue and validate license keys.
• Provide technical support and respond to your requests.
• Send service emails such as order confirmations, updates and security notices.
• Send marketing communications, only where permitted, with an option to unsubscribe at any time.
• Understand how our website is used in order to improve it and develop new features.
• Detect, prevent and investigate fraud and abuse.

We do not sell your personal information.

4. Payments & licensing

Payments for our plans are handled by secure third-party payment providers. CODARAB does not store your full card number or card security code on its servers.

When you install the CODARAB Payment Plugin on your own website, your payment account credentials (for example your PayPal API keys) are configured and stored on your own WordPress installation. Transactions made by your customers are processed by the payment provider you connect, under that provider's own privacy policy.

5. Cookies & log files

Like most websites, codarab.com uses cookies to remember your preferences (such as language), keep your session active and understand which pages are visited, so we can improve your experience.

Our hosting provider also keeps standard server log files (IP address, browser, date and time, pages visited). These are used for security, site administration and traffic analysis.

You can disable or delete cookies at any time through your browser settings. Please note that some parts of the website may not work properly without them.

6. Third-party services

We may use trusted third-party services to run our business, such as hosting, payment processing, analytics, email delivery and live chat/messaging. These providers only receive the information needed to perform their service and process it under their own privacy policies.

Some third parties may use cookies or similar technologies. CODARAB has no access to or control over these cookies. We encourage you to review the privacy policies of these services for more information and opt-out options.

7. Data retention & security

We keep personal information only as long as necessary to provide our services, manage your license, meet legal and accounting obligations and resolve disputes. When it is no longer needed, it is deleted or anonymized.

We use reasonable technical and organizational measures, including encrypted HTTPS connections, to protect your information. However, no method of transmission over the Internet is 100% secure.

Because we serve customers worldwide, your information may be processed in countries other than your own. We take appropriate steps to keep it protected wherever it is processed.

8. Your data protection rights (GDPR)

If you are located in the European Economic Area or the United Kingdom, you have the following rights:

• Right of access – request a copy of the personal data we hold about you.
• Right to rectification – ask us to correct inaccurate or incomplete data.
• Right to erasure – ask us to delete your personal data, under certain conditions.
• Right to restrict processing – ask us to limit how we use your data, under certain conditions.
• Right to object – object to our processing of your data, including for marketing.
• Right to data portability – ask us to transfer your data to you or another organization.

We will respond to your request within one month. You also have the right to lodge a complaint with your local data protection authority.

9. California privacy rights (CCPA)

If you are a California resident, you have the right to:

• Know the categories and specific pieces of personal information we have collected about you.
• Request the deletion of your personal information.
• Opt out of the sale of your personal information – CODARAB does not sell personal information.
• Not be discriminated against for exercising your privacy rights.

10. Children's privacy

Our services are intended for businesses and adults. CODARAB does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date. We encourage you to review this page regularly.

12. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: